I serve as the Wilfred P. Tiencken Associate Professor at Clemson University, with expertise in applying the knowledge base of human factors to the design and operation of human-computer systems that involve rich interactions among people and technology. My research draws on qualitative and quantitative methodologies such as ethnography, contextual inquiry, and controlled behavioral experiments, to better understand how humans perceive, make sense of, and interact with human-machine systems.
Over the years, I have been a principal or co-principal investigator for more than 30 research grants and awards, generating more than $24 million in funding from various organizations such as the U.S. National Science Foundation, the Agency for Healthcare Research and Quality, Office of Naval Research, Department of Education, Department of Labor, National Institutes of Health, and several industry and state agencies.
I also teach courses on human factors and ergonomics, as well as graduate courses on accident analysis, human-centered system design, and human-machine interaction. I am the Director of the Center for Workforce Development, a statewide initiative approved by the South Carolina Commission on Higher Education to improve workforce. Additionally, I serve as the Associate Editor-in-Chief of the International Journal of Industrial Ergonomics, Associate Editor for journals Ergonomics in Design and Human Factors in Healthcare, Program Chair for the Human Factors and Ergonomics Society’s Computer Systems Technical Group, Editorial Board Member for Applied Ergonomics journal, and a technical reviewer for 30 different journals.